Next month starts one of the more interesting courses related to Information Visualization in Spain. The University Pompeu Fabra (Barcelona) offers again, after a first successful edition, the Postgraduate in Customer Service (More info here: https://www.salesforce.com/products/service-cloud/best-practices/customer-service-best-practices/).

I did it myself last year and I recommend it to everyone interested in this field. From the teaching staff to the academic contents and methodology, all I can say are good reviews. Have a look to its website if you are interested.

At the end of the course we had to create a project of a non-trivial information visualisation based on the knowledge and assignments completed as part of the postgraduate. So my group created a blog to cover and explain all the work done, here below you can find the links (in spanish) for more info:

• Blog – “En 12 pasos”
• The visualization